SHIPPING POLICY - U.S. ONLY
We offer free shipping on some orders.
Brazem offers free ground shipping on orders over $35 that ship within the 48 contiguous United States.
To qualify for free standard shipping, you must spend a minimum of $35 using any payment method.
Free shipping applies to standard shipping only.
We ship orders primarily via the United States Postal Service (USPS).
Brazem does not ship to PO Boxes or APO addresses.
We deliver from California!
HANDLING TIME:
Most items are processed within 1-2 business days.
DELIVERY TIME: The estimated delivery time is 4-8 business days.
Orders placed after 5 pm PST on Friday may not be processed until Monday.
We ship orders primarily via the United States Postal Service (USPS).
You will be provided with a tracking number to track your package throughout its journey.
DELIVERY DURING HOLIDAYS
High-volume seasons can impact the journey of your packages. Please plan accordingly and check our website for updates during the holiday season.
ADDITIONAL DELIVERY INFORMATION:
The delivery address cannot be changed after an order has shipped.
Please carefully review the shipping address before completing your order.
RETURN AND REFUND POLICY - U.S.- ONLY CUSTOMERS
Contact customer service for Free Returns at cs@brazem.com.
We believe in making the return/refund policy easy and stress-free. If you're not satisfied, you can return it.
All items must be unused and in their original packaging.
Returns must be processed within 30 days of receipt.
Due to regulations, some items are not eligible for return, but this will be indicated on the page details before purchase.
Please contact our customer service for more information on returning an item.
INTERNATIONAL RETURN AND SHIPPING POLICY
Orders shipped internationally aren't eligible for free returns; return shipping and handling fees will be deducted from your return credit. We cannot refund your original international shipping charges. We cannot refund duties, taxes, and tariffs.
If you return something caused by our error, you will not be charged a fee!
All transactions are settled in U.S. dollars. For international orders, we accept Visa, MasterCard, American Express, and Discover.
Orders are subject to verification and acceptance before shipping.
Brazem does not ship to PO Boxes or APO addresses.
Orders are subject to verification and acceptance before shipping.
All orders must have a shipping address that matches the billing address on the credit card.